Terms of Service
These terms cover your use of BizSyncBD (the “Service”), run by BizSyncBD, Bangladesh. By installing or using the Service you agree to them. If you use it for a business, you confirm you can agree on that business's behalf.
1. The Service
BizSyncBD is a Shopify app for cash-on-delivery stores: a COD checkout, courier delivery-history checks, fraud blocking, courier booking and tracking, SMS, printable documents, ad-event reporting and analytics. We may add, change or remove features. It works only with Shopify and is subject to Shopify's own terms.
2. Your account and store
You install the app through Shopify, and you must own the store or be allowed to act for it. Keep your dashboard login private. You are responsible for what happens under your account.
3. Plans, billing and SMS credits
There is a free plan and there are paid plans. Paid plans are billed through Shopify, and the price is shown in the app and on Shopify's approval screen before you agree to it. You can change or cancel a plan at any time from the app or your Shopify admin, and the change follows Shopify's billing rules. SMS credits are bought in advance and used as messages are sent. Fees are not refundable except where the law or Shopify's rules require it.
4. Acceptable use
- Use the Service only for lawful products and in line with the law, including rules on telecoms, consumer protection and data protection.
- Send SMS only to people you may lawfully message, and do not send spam.
- Use courier history and risk results only to make decisions about your own orders. Do not use them to harass anyone or to discriminate unlawfully.
- Do not try to reach another store's data, probe or overload the Service, copy it, or resell it.
5. Your data
Your store's data stays yours. You allow us to process it to provide the Service, as described in the Privacy Policy. You are responsible for having the right to give us your shoppers' information, for any privacy or cookie notice your store needs, and for choosing which integrations to switch on.
6. Other companies' services
The Service connects to Shopify, couriers, bKash, SMS providers, OpenAI and advertising platforms. Their terms apply to your use of them, and we do not control their availability or accuracy. Their errors can affect your parcels, payments or ad reporting.
7. Risk and fraud checks are advice
Risk levels, delivery-history results and fraud flags are aids based on courier statistics and rules you set. They are not guarantees. You decide whether to accept, hold, ship or block an order, and we are not responsible for sales lost or losses taken because of those decisions.
8. Availability and support
We work to keep the Service running but cannot promise it will always be available or error-free. We will tell you in the app when we can about planned maintenance. Support is by email at support@bizsyncbd.com.
9. Ownership
We own the Service and its software. You get a limited right to use it while you follow these terms. If you send us feedback, we may use it freely.
10. No warranty
The Service is provided “as is” and “as available”. To the fullest extent the law allows, we give no warranties, express or implied, including about fitness for a particular purpose.
11. Limit of liability
To the fullest extent the law allows, we are not liable for indirect, incidental or consequential loss, or for lost profit, sales or data. Our total liability for any claim is limited to the fees you paid us in the 12 months before the claim.
12. Ending the agreement
You can stop at any time by uninstalling the app; your data is then handled as described in the Privacy Policy. We may suspend or end access if you break these terms or put the Service or other users at risk.
13. Changes
We may update these terms. We will change the date above and, for material changes, tell you in the app or by email. Using the Service after a change means you accept it.
14. Governing law
These terms are governed by the laws of Bangladesh, and the courts of Bangladesh have jurisdiction over any dispute.